Refund policy

At Juicier, we take pride in delivering fresh, high-quality juices made from natural ingredients. Due to the perishable nature of our products, we have a limited returns policy to ensure safety and quality.

Returns

Unfortunately, we do not accept returns once products have been delivered, as our juices are perishable.

Issues with Your Order

If you receive an order that is:

  • Damaged
  • Incorrect
  • Missing items
  • Spoiled upon delivery

Please contact us within 24 hours of receiving your order so we can assist you.

Refunds & Replacements

If your order qualifies, we may offer:

  • A replacement product, or
  • A refund or store credit

To process your request, please email us at:

info@juicier.co.za

Include:

  • Your order number
  • A description of the issue
  • Photos of the product (where applicable)

Important Notes

We are unable to assist with issues reported after 24 hours of delivery, or where products have not been stored correctly after delivery.